We are here to help
Support
How to reach us, where the in app guide lives, and how to handle your account, your data and your billing.
On this page
1. Contact us
BandInSync is operated by Rob Barbosa, an independent developer. Email support@bandinsync.com with any question about BandInSync. We typically reply within two business days.
2. Help inside the app
The Help page in the app covers set lists, performance mode, live sync, offline set lists and notifications. Sign in and open Help from the sidebar.
3. Account and data
You can delete your account at any time from Settings, General, Danger zone. Deleting removes your account and your private data. To request a copy of your data, email support@bandinsync.com.
4. Billing
Subscriptions are managed on the website under Settings, Billing. Church admins can review the current plan, usage and payment details there.
5. Report a problem
When something goes wrong, email support@bandinsync.com and include your device, the app version and what you were doing when the problem happened. Those details let us reproduce and fix it faster.