Terms of Service

You must be at least 13 and old enough to consent to online services under the law where you live. If you are not the age of legal majority, a parent, guardian, or authorized organization must approve your use. BandInSync is designed for church worship teams and is not intended for unsupervised use by children.

Provide accurate information, keep your credentials secure, and promptly update account information. You are responsible for activity under your account except to the extent caused by BandInSync. Notify support@bandinsync.com if you suspect unauthorized access. Accounts may not be sold, shared among unrelated people, or used to impersonate someone else.

Church administrators and worship leaders may invite members, assign roles, manage billing, control content, and remove access. Members must follow the lawful instructions and policies of their church. BandInSync is not responsible for internal church decisions, scheduling, role assignments, or disputes among workspace members.

An organization is responsible for having authority to add member information and for configuring permissions appropriately. When membership ends, an administrator may remove the member while retaining organization-owned set lists, arrangements, and other shared content.

BandInSync provides tools for organizing songs and charts, building set lists, coordinating teams, importing content, and synchronizing performance views. Features and plan limits may evolve. The descriptions and limits shown in the Service or at checkout are part of these Terms.

Live synchronization and cloud features depend on compatible devices and reliable internet access. Offline or cached functionality may be limited and should not be treated as a guaranteed backup. You remain responsible for preparing an appropriate contingency for a service or connection failure during an event.

Free and paid plans have the limits shown on the pricing page and in the Service. Paid subscriptions renew automatically for the selected billing period until canceled. Pricing, taxes, trial length, renewal date, and billing cadence shown at checkout control if they differ from general marketing copy.

Stripe processes payments. You authorize recurring charges and must keep billing information current. You can cancel through the billing portal; cancellation normally takes effect at the end of the current paid period. Payments are nonrefundable except when required by law or expressly stated at purchase. We may change future pricing with advance notice required by law.

Trials may convert to a paid subscription unless canceled before the displayed trial end. Coupon and complimentary-access codes may be limited by plan, church, duration, redemption count, or expiration. Codes have no cash value, may not be resold, and may be revoked when obtained or used through fraud or error.

You retain ownership of content you lawfully create and upload. You grant BandInSync a nonexclusive, worldwide, royalty-free license to host, copy, process, display, transmit, and adapt that content only as needed to operate, secure, support, and improve the Service. This license ends when the content is deleted, subject to reasonable backups, legal retention, and copies shared in an organization workspace.

You are responsible for ensuring that you have permission to upload, import, copy, display, print, perform, or share lyrics, chord charts, recordings, links, images, and other material. BandInSync does not provide public-performance, reproduction, streaming, or church music licenses. A source being available online does not mean it is free to copy.

If you believe content infringes your rights, email support@bandinsync.com with enough detail for us to identify the material and evaluate the request.

AI-assisted imports, parsing, transposition suggestions, and set-list suggestions can be inaccurate or incomplete. Review outputs before rehearsal, publication, or performance. Do not rely on AI output for legal, safety-critical, or professional advice.

You may submit content only when you have the right to process it. Inputs needed to perform an AI request may be sent to our AI provider as described in the Privacy Policy. You remain responsible for the final content you save or share.

You may not use BandInSync to:

• Break the law, infringe intellectual-property or privacy rights, or upload content you do not have permission to use.
• Harass, threaten, exploit, or expose sensitive information about another person.
• Bypass plan limits or access controls; probe, scan, disrupt, reverse engineer, or overload the Service; or introduce malware.
• Use automated methods to scrape or extract data except through an interface we expressly provide.
• Sell, sublicense, or provide the Service as a competing product without written permission.
• Use the Service or its outputs to make high-impact decisions about people or for any unlawful or deceptive activity.

The Service uses or links to third parties, including authentication providers, Stripe, media platforms, content sources, and infrastructure providers. Their products and terms are separate from ours. BandInSync is not responsible for third-party content, availability, or practices, although our handling of personal information remains governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using the Service, you acknowledge those practices. Organization administrators must handle member information lawfully and avoid entering unnecessary sensitive information.

You may stop using BandInSync or cancel a paid plan at any time. We may limit, suspend, or terminate access when reasonably necessary to address a Terms violation, security risk, nonpayment, legal requirement, harm to users, or discontinuation of the Service. When practical, we will give notice and a chance to resolve the issue.

After termination, your right to use the Service ends. Provisions that by their nature should survive will survive, including payment obligations, content responsibility, disclaimers, limits of liability, and dispute provisions. You may request data deletion as described in the Privacy Policy.

We work to keep BandInSync reliable, but we do not promise uninterrupted or error-free operation. We may maintain, change, add, or remove features. If a change materially reduces a paid Service, we will provide notice or a remedy when required by law. Beta and preview features may change or stop without notice.

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” BandInSync disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and any warranties arising from course of dealing. We do not warrant that charts, imported content, AI output, synchronization, or third-party material is accurate, licensed, complete, or continuously available.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

To the maximum extent permitted by law, BandInSync will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or event opportunities arising from the Service. BandInSync’s total liability for all claims relating to the Service will not exceed the greater of US$100 or the amount paid for the Service during the 12 months before the event giving rise to the claim.

These limits do not apply where prohibited by law or to liability that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

Before filing a formal claim, email support@bandinsync.com and give us 30 days to try to resolve the issue informally. These Terms are governed by the laws applicable at BandInSync’s principal place of business, without regard to conflict-of-law rules, except that mandatory consumer protections in your place of residence continue to apply. Courts with lawful jurisdiction may hear disputes that cannot be resolved informally.

We may update these Terms. We will post the revised version, update the date above, and provide additional notice when a change is material. Continued use after the effective date of revised Terms means you accept them, to the extent permitted by law.

If one provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our permission; we may transfer them as part of a reorganization, financing, merger, acquisition, or sale of the Service. These Terms, the Privacy Policy, and any feature-specific terms are the entire agreement concerning the Service.

Questions about these Terms may be sent to support@bandinsync.com.